The eHG Group’s CEO, Dan Erler, has been appointed chairman of the HIMSS Revenue Cycle Improvement Taskforce.
Erler will lead the effort to improve the Patient-Consumer financial satisfaction in the PPACA era. The taskforce will produce a white paper to be released in May of 2014 to address best practices in Patient-Consumer Financial satisfaction. It has been discovered that Patient-Consumer Financial satisfaction, HCAHPS scores and uncollected revenues are related. The paper will discuss ways to survey patients to uncover dissatisfaction early.
Erler was the President of the Heart of America Chapter of HIMSS and also sits on the ICD-10 Playbook Committee and has produced 9 Podcasts for ICD-10 training.